Data Protection
for jadiking Users
jadiking takes every member's privacy seriously. This document explains in detail how we collect, use, store and protect your personal information as a user of our platform — in line with international best practices for data protection.
Data Protection Principles
jadiking's Commitment to Your Privacy
Six core principles that form the basis of how we handle the personal information of every jadiking member.
Layered Data Security
All personal information and financial transactions are encrypted using 256-bit SSL technology. Access to sensitive data is strictly limited to authorised staff only. 🔒
Purpose-Driven Data Collection
jadiking only collects information that is genuinely needed for the stated purposes — account registration, payment processing, customer support and licensing compliance requirements.
No Sale of Data to Third Parties
We do not sell, rent or disclose your personal information to any third party for marketing purposes without your explicit consent. 🛡️
User Access Rights
Every member has the right to view, amend and request the deletion of their personal data stored in our systems, subject to applicable legal obligations.
Licensing Compliance
Our data handling complies with the requirements set by our international licensing body. This ensures high data protection standards are maintained at all times.
Communication Controls
You have full control over marketing communications from us. Choose to receive or stop receiving any promotions, bonus notifications and platform updates at any time.
1. Introduction
This Privacy Policy is issued by jadiking ("we", "our platform" or "jadiking") and applies to all users who register for or use our online casino and sports betting platform services at jadiking.one. By completing account registration or continuing to use this platform, you are deemed to have read, understood and agreed to the provisions contained in this Privacy Policy.
jadiking operates under international licensing and is committed to handling users' personal information in a responsible, transparent and secure manner. We adhere to internationally recognised data protection principles in every aspect of our operations.
This Privacy Policy should be read together with the jadiking Terms & Conditions and Responsible Gambling Policy for a complete picture of your rights and responsibilities as a platform member.
2. Information We Collect
jadiking collects various categories of information depending on the type of interaction you have with our platform. This collection is done directly from you during the registration and usage process, as well as automatically through standard website technologies.
a) Information Provided Directly by You
- Full name as shown on your Malaysian Identity Card (MyKad) or passport
- Date of birth — for the purpose of verifying the minimum age requirement of 21 years and above
- Active email address and mobile phone number
- Current residential address
- Username and password chosen during registration
- E-wallet account information (Touch 'n Go eWallet, Boost, ShopeePay) or bank account details for deposit and withdrawal purposes via FPX and DuitNow
- Crypto wallet information (USDT, BTC or ETH address) where applicable
b) Information Collected Automatically
- IP address and type of device used
- Internet browser type and version
- Session data including pages visited, access time and duration of use
- Records of deposit and withdrawal transactions and game history
- Country-level location information based on IP address
jadiking only accepts registrations from individuals aged 21 and above. Any information submitted by users below this age limit will be deleted and their account will be terminated immediately upon verification.
3. How We Use Your Data
The information collected is used solely for legitimate and necessary purposes in the context of delivering jadiking's services. We do not use your data for purposes that conflict with those stated below without first obtaining your specific consent.
- Processing account registration and verifying the identity of new members
- Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH)
- Providing access to slot games, live casino, sports betting, blackjack, sic bo and other games on the platform
- Contacting you regarding transaction status, account updates or technical issues
- Delivering information about bonuses, promotions and platform updates — subject to your preferences
- Detecting and preventing fraud, account hacking and illegal activity
- Complying with legal and international licensing requirements we are subject to
- Analysing usage patterns for the purpose of overall platform improvement
4. Information Sharing
jadiking does not sell, rent or trade your personal information to any third party. However, in certain situations, we may share necessary information with the following parties, solely for the purpose of delivering our services:
- Payment Providers: parties that process your deposit and withdrawal transactions such as the FPX gateway, DuitNow and local Malaysian e-wallet providers
- Game Providers: game developers such as PG Soft, Pragmatic Play, JILI and Spribe to the extent required for game delivery
- Licensing Authorities: regulatory bodies that issue and manage our international licence, where required for audit and compliance purposes
- Law Enforcement: when required by a valid court order or legal directive
All third parties that receive data from us are bound by strict confidentiality obligations and are not permitted to use that information for any purpose other than what has been specified.
5. Information Security
We implement a range of robust technical and administrative measures to ensure your personal information is always protected. These include data encryption using industry-recognised SSL protocols, role-based access controls for internal staff, and continuous system monitoring.
- 256-bit SSL encryption for all data communications between your device and our servers
- Passwords are stored in hashed form — our staff cannot view your original password
- Two-factor authentication (2FA) is available as an additional security layer for member accounts
- Servers are housed in certified data centres with physical and digital security controls
- Internal security audits are conducted regularly to identify and address potential vulnerabilities
While we do our best to protect your data, no system is completely infallible. You are also responsible for keeping your jadiking account password confidential and for notifying our support team promptly if you suspect any unauthorised access.
6. Cookies and Tracking Technologies
jadiking uses cookies and similar technologies to improve the user experience on our platform. Cookies are small text files stored on your device that help us recognise your session, remember your preferences and understand platform usage patterns.
Types of cookies we use:
- Session Cookies: required for core platform functions — logging in, navigating between pages and processing transactions
- Functional Cookies: remember your language preferences, account settings and display preferences
- Analytics Cookies: help us understand how users interact with the platform for improvement purposes
You can manage cookie settings through your internet browser. Please note that blocking certain cookies may affect the full functionality of the jadiking platform.
7. Data Retention
jadiking retains your personal information for as long as your account is active or as long as it is needed to provide our services. After account closure, we continue to retain certain records for the period required by law and international licensing requirements.
- Financial transaction records are retained for the period specified by our licensing body
- Identity verification data (KYC) is retained in accordance with relevant legal compliance requirements
- Platform access and activity logs are retained for a reasonable period for security purposes
- Once the retention period ends, data is securely deleted from our systems
8. User Rights
As a jadiking member, you hold certain rights regarding your personal information that we store. We respect and support the exercise of these rights subject to applicable legal limits.
- Right of Access: you may request a copy of the personal information we hold about you
- Right to Rectification: you may request the correction of any information that is inaccurate or incomplete
- Right to Erasure: you may request the deletion of your personal data, subject to legal retention obligations
- Right to Restriction of Processing: in certain circumstances, you may request that we limit the way we process your data
- Right to Object: you may object to the use of your data for direct marketing purposes at any time
To exercise any of the rights above, please contact the jadiking support team via live chat or email. We will process your request within a reasonable timeframe in accordance with applicable laws. Please note that some requests may require identity verification before they can be processed.
9. Amendments to the Privacy Policy
jadiking reserves the right to modify or update this Privacy Policy from time to time in line with changes in laws, technology, or our operational practices. Any changes made will take effect immediately upon being published on this website.
We will notify members of any material amendments via email or in-platform notifications. You are encouraged to review this page periodically. Continued use of the platform after the effective date of any amendment is considered your acceptance of the latest version of this Privacy Policy.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact our team. We are available to assist you in both Malay and English.
- Support email: [email protected]
- Live chat 24/7 — accessible directly through the jadiking platform
- Service languages: Malay and English
We are committed to responding to all privacy-related inquiries thoroughly and promptly. Your privacy is not merely a legal obligation for us — it is part of the trust you place in jadiking.
Join jadiking Today
Your Data is Protected.
Your Game is Secure.
Now that you understand how jadiking protects your privacy, register an account and enjoy a fully secured online casino and sports betting experience.